DealMaker Customer Relationship Management

With DealMaker TMS 5.0, we have the first solution of its kind. TMS, or Technology Management Solution, is our hybrid CRM system, and is the answer to the issues and problems most dealerships have with typical CRM solutions. First of all, we have made the system a complete solution for lead management and CRM, and we integrate all DMS and lead provider information into one system: we call it DealMaker.

All of your staff can use the system on a day-to-day basis for all of the dealership's sales and marketing needs, and get up to the minute reports on everyday customer relations and sales.

Plus, with our hybrid technology, we at DealerHosts bring our services to your dealership! With our We Do It For You model, you can be sure that the best practices for your ongoing marketing and customer relationship management are being done with the right message at the right time.

DealMaker will make you more sales with higher grosses, and make it easier than any other solution out there.

Call us now so we can show you how!


  • Calendar

    Calendar

    • Don’t let sales fall through the cracks
    • Keep in touch with customers
    • Never miss appointments, birthdays, anniversaries
    • Stay Organized by setting schedules
    • Know what needs to be done daily
    • Get reminded of events
    • Able to look at history of appointments by week, month, year
    • Know your goals and where you stand
    • Be able to add appointments and reminders quickly
    • Make updates in real-time
  • People and Vehicles

    People & Vehicles

    • Know who your customers are so you can serve them better
    • Know what vehicles they are looking for and quickly search for them
    • Find where you customers are coming from
    • Have a complete history of what each person bought or looked at
    • Recall each customer's marketing history to eliminate multiple marketing messages
    • Be able to plan your next move in the customer's buying cycle
    • Review complete history of time stamped notes on each customer
    • Quickly upload customer info with a quick swipe of a driver's license
    • Eliminate duplicate paperwork through full DMS integration
  • Marketing

    Marketing

    • Stand out among the myriad of marketing messages received
    • Present your dealership's message in a professional way by sending your email and letters with custom branded dealership headers and footers
    • Able to send custom marketing and custom emails from one program
    • Save time marketing by using saved campaigns or templates
    • Send custom animated eCards to add character and emotion to your correspondence
    • Save money by sending digital marketing material
    • Increase your ROI by customizing and targeting your marketing campaigns
    • Create marketing lists with your choices of recipients or demographics
  • Reporting

    Reporting

    • Get the facts via the stats to make informed decisions
    • See how well your staff and store are performing in real- time
    • Be able to choose time periods for study to find trends in the market
    • Find where your leads are coming from geographically
    • Find out the sources of your leads
    • See possible flaws in your sales staff so you can help them to correct them
    • Know your goals and where you are at against them in real-time
    • Know your closing ratios
    • Have a global view from Dealer Group down to a single sales rep or department